Enterprise RAG Platform for Global Insurance Firm
Designed and built a production-grade Retrieval-Augmented Generation platform with enterprise security, hybrid data connectors, and multi-tenant guardrails.
Designed an end-to-end LLMOps platform with CI/CD, observability, and evaluation — a policy-aware control plane for routing enterprise AI workloads.
Teams were integrating model providers independently, creating duplicated security work, inconsistent observability, unpredictable costs, and no reliable fallback path when a model or provider degraded.
A single governed interface for model routing, quotas, prompt controls, PII handling, auditability, and provider failover — deployed as a cloud-native platform on AWS.
All components are deployed with private networking, scoped IAM roles, and encryption at rest and in transit.